ARM-P, CIC, CSP
Operations Manager, MWCF
Extension 144 | Email Richard
Richard Buttenshaw is the Operations Manager for the Municipal Workers Compensation Fund (MWCF) as well as the President for the League's Municipal Intercept Services (MIS) program, which was launched in late 2015 and provides a significant, value-added service to League members by allowing local governments to recover a portion of the outstanding debts they previously deemed lost. Prior to becoming MWCF Operations Manager in July 2016, Richard served as the Assistant Operations Manager for 18 months following 11 years of service in AMIC/MWCF's Loss Control Division as the South Alabama Loss Control Representative. He earned his Associate in Risk Management for Public Entities (ARM-P) in 2005 and was subsequently honored with an ARM-P Award for Academic Excellence in 2007. He also received his Certified Insurance Counselor (CIC) designation through The National Alliance in 2007. In 2010, he graduated 2nd in the Basic Claims Adjuster course offered through the Southern Farm Bureau Tech in Jackson, Mississippi, and in 2013, Richard achieved the prestigious Certified Safety Professional (CSP) designation from the Board of Certified Safety Professionals, a nationally accredited non-profit corporation that establishes standards for and verifies minimum competency in professional safety practice. Richard also took the lead for several important advancements in the Loss Control Division, including a dedicated Loss Control website (losscontrol.org), a specialized, internal app used by each Loss Control Representative in their site report process and an innovative, online professional development/training program via LocalGovU with courses on a variety of risk management and safety topics.
Originally from England, Richard earned a B.S. in Computer Science from Kingston University in England and was employed by Logica UK, Ltd in London as an Analyst Programmer where he worked with various governmental agencies. He also spent eight years working throughout the United States and the Caribbean in the scuba diving industry. He and his wife, Amanda, reside in Montgomery.
Extension 147 | Email Melissa
Born and raised in Selma, Melissa received a B.S. degree in Business Administration from Faulkner University in Montgomery in 1998. She worked in the banking industry for 15 years before staying home with her son a couple of years while working part-time for the League. In September 2012, Melissa joined the League full-time as the Accounting/Member Services Assistant where she provided support for the Member Services and Finance departments. In November 2016 she moved into a new position with the Finance Department to become the League’s Accounting Coordinator.
She and her husband, Aaron, have one son, Tolan. They live in Millbrook and are active members of Coosada Baptist Church. As a family, they enjoy watching Alabama football, spending time with family and, of course, watching Tolan play sports.